Tech Expo a Success!

Over 367 students attended yesterday's Tech Expo here in Library West. There were tables representing the Digital Library Center, Ask A Librarian, RefWorks, Mystery in the Stacks, library YouTube videos and games, Second Life, InfoCommons technology, course reserves and interlibrary loan, among others. Students also kept the librarians entertained by playing Guitar Hero.

New Handout on Services for Users with Disabilities

Stacey Ewing created a wonderful new handout on types of adaptive services we offer users here in Library West. If you have any free moments the next time you staff the InfoPoint, I encourage you to take a look at this guide.

First Day of Classes

Today's big question at the InfoPoint is, "How do I sign on the computers?" Thanks to LeiLani Freund for the following tips:

• Everyone needs a Gatorlink account. One can be created at: http://www.gatorlink.ufl.edu/
• The link to create an account sends users to PeopleSoft at: https://my.ufl.edu (Look for the link GatorLink Account Creation)

Problems?

• Even people who have passwords have trouble signing on. If they forgot ttheir password, they will need to contact CIRCA at 392-HELP, or walk over to the HUB to have a CIRCA consultant reset their password.
  

• Keyboard woes. If someone has trouble signing on, check to see if the computer keyboard has the caps lock on.
  

• Send non-UF folks who would like a computer signon to the Circulation Desk. Only a few people can create Guest accounts. Guest accounts are good for two weeks, and are not renewable.
  

IT Training with Stacey Ewing
Friday, August 29, 2-3:30 pm
Library West 212


I hope that you can come to this important training session. Stacey will cover these topics:

• General computing in Library West
• Logging on computers
• DeepFreeze
• Differences between general, OPAC, & high end computers with a quick review on software
• Submitting Grover Request for broken equipment in Library West
• Digital microform readers
• Printing overview
• How to print
• How to shake toner
• Submitting GROVER tix w/printing problems
• 'Unsticking' stuck copy cards
• Adding paper
• ADA/Media & 229 rooms review (checkout, equipment, etc).
• Troubleshooting Wireless Issues
• When to contact UF Help Desk
  

Wear comfty shoes because we will be out roaming, shaking printer cartridges and playing with microfilm!

--Jana

Info Point Meeting Rehash

Thanks so much for coming to the InfoPoint meeting yesterday! It was great to meet all of you, and to talk about the coming semester. Angela is going to be a tough act to follow, but I will do my best to help our team provide great service to the students and faculty of UF.

I thought it might be useful to post some notes from the meeting:

• Wiki Schedule - the fall semester schedule is now on a wiki, http://infopoint.wikispaces.com/. The advantage of a wiki is that we can have a truly live schedule. All of you can sign on the wiki and note your shift trades. (If you are not yet a member, email me and let me know. I will send you an invite, and will be happy to train you on using the wiki.)

• InfoPoint blog - other staff have found the blog so useful, that we are expanding the blog to other public service points. This will include the research assistance desk and the Ask A Librarian staff. The old blog will be migrated over to the new library blog server soon.
  

• InfoPoint web page will morph into an InfoPoint libguide soon.

• Training opportunities (to be scheduled soon)
  
• Circulation (including the fabulous self-check stations)
• Library West information and staffing changes
• Campus Update - where are the typewriters of yore? The faxes, Peabody Hall, etc.?
• Using Aleph Staff side
  
• Ares
  
• IT @ West (including "how to Grover," wireless troubleshooting, signing on with the new Active Directory and more)

• CIRC FAQ- Jim Stevens is pulling together a FAQ for us to use at the desk. Topics will include summer priveleges, proxy borrowing, fines, renewing rooms, laptops, etc.

• Vending Machine - We may get a vending machine to sell paper, headphones, white out and other popular office items soon. Users will be able to purchase items using their Gator1 card. Administration is in negotiation with the campus bookstore to set this up, and it is looking good!
  

--Jana