Desk Schedule for Intersession

You can find the desk schedule for the Intersession Kiosk here.

If any corrections or changes are needed, please let Ben Walker know.

Tomorrow we start our "Library West is closed" procedures

Starting tomorrow, we'll be staffing the Information Point kiosk while Library West is closed to patrons for repairs. There are a few changes from the prior plan, the main one being that instead of the kiosk being right outside of West, we'll be inside Library East. I think this will be much more comfortable for everyone! It's just been so brutally hot lately.

As far as procedures and policies go, Ben Walker will be sending out an email with details soon.

I wanted to make sure you all know what lines of communication you will have available when staffing this kiosk:

You will have a walkie talkie with circulation staff on the other end at all times. The signal isn't great in East, so you may have to move closer to the door if you can't hear.

You will be able to email the Access Services Dept email address. This email address will go to all the Access Services staff (including ILL, EReserves, Stacks and ALF) so you'll definitely hear back from someone immediately.

We HOPE you'll also have a wireless phone available to call the main Access Services number 3-2525. We'll know more about whether they have the phone ready soon.

Keep and eye out for Ben's email about how we'll handle ILL pickups and the in-library use only items, reserves drop-offs, ILL drop-offs, Hold pickups (from storage and from West), and requests for unavailable materials in West (including current periodicals, reference, DVDs and Videos).

One more thing, as some of you know the IB students are hear doing research. The West books they are working with, or that they request from West, will all be moved over to Marston Science Library. So any IB student looking for their books will need to head over to MSL.

Any questions can be referred directly to me, Ben or emailed to the Access Services Dept email list.

---------
Side note: You'll notice the Meebo Room on the right side of the blog. We were testing this as another avenue of communication. It's public though, and so we couldn't rely on it if we had to discuss patron or other sensitive information. Feel free to play with it though!

Patron Laptops issue

When a patron checks out a laptop, to go on the internet they have to open the FireFox browser and log in with their Gatorlink username and password.

However, today when that login webpage tries to open it is timing out and giving an error message.

The work-around is for the patron to type in the main UF website address: www.ufl.edu and then they will get the prompt to log in with their Gatorlink username and password.

We have reported this to our system liaison, and hopefully it will be resolved soon. But in the meantime, when someone checks out a laptop, please tell them that to go on the internet they will first have to go to the main UF website and logon to the wireless network with their Gatorlink username and password.